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Liz Hawkins Limited is registered as a company in England and Wales: No. 8842231
​Registered Office: 161 Whitehall Road, Woodford Green, Essex, IG8 0RH

 

PRIVACY POLICY

Welcome to the privacy policy for Liz Hawkins Ltd. We respect your privacy and we are committed to protecting your personal data.


1. Introduction
 

This privacy policy tells you how we use your personal data when you contact us, or work with us, or visit our website.
This privacy policy was last updated on 20 May 2018.
If you have any questions, or would like to exercise your privacy rights, please read this privacy policy and then contact Liz Hawkins on liz@lizhawkins.co.uk.


2. Our business
 

Liz Hawkins Ltd is an online consultancy that offers a full range of online services, from project management and content strategy, to website design and social media set-up.

Liz Hawkins Ltd operates from 161 Whitehall Road, Woodford Green, Essex, IG8 0RH.

Our website at www.lizhawkins.co.uk provides information about the services we offer, projects we have worked on and testimonials from satisfied clients.
Our website is aimed at prospective clients and is not intended for children. We do not knowingly collect data relating to children. 


3. Personal data which we collect about you
 

Personal data, or personal information, means any information about an individual from which that person can be identified. 
We collect a variety of information about our clients, and visitors to our website. 

  • Personal data may include first name, last name, email address and telephone number.

  • Project data may include usernames and passwords that you provide us with, or that we setup on your behalf, to access your various platforms and channels.

  • Technical data may include IP address, browser type and version, time zone setting and location, operating system and platform and other technology on the devices you use to access our website.

  • Usage data includes information about how you use our website.

  • Tracking data includes information I or others collect about you from cookies and similar tracking technologies. 

 

We may also process information provided by you, about your clients, for the purpose of sending out newsletters and emails on your behalf.


4. How is your personal data collected?
 

We use different methods to collect data from and about you including through:


Direct interactions


You may give us personal data by corresponding with us by phone, text, email or through social media.


This includes personal data you provide when you:

  • make enquiries or request information be sent to you

  • meet with Liz Hawkins

  • work with Liz Hawkins on a project

  • engage with us on social media

 

Automated technologies or interactions


We may automatically collect Technical Data and Tracking Data when you use our website.


5.  How we use your personal data
 

We use your personal data:

  • to handle initial enquiries and to organise phone calls, Skype meetings and meetings in person

  • to refer to when working on a project

 

If you ever have any questions about this, please contact liz@lizhawkins.co.uk.


6. Cookies
 

Cookies are small pieces of data stored on your browser when you visit a website. They are used to keep track of your movements and actions on a site. 
As with all websites, we use cookies on www.lizhawkins.co.uk.

Our website is built using Wix and hosted by Wix.
The types of cookies our site uses can be found here: support.wix.com/en/article/cookies-and-your-wix-site
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

7. Google Analytics

When someone visits www.lizhawkins.co.uk, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. 


8. Disclosure of your personal data
 

We do not share your personal data with anyone.

 

However we do set up accounts for our clients on their behalf with a number of third parties. 

These third parties include, but are not limited to, Wix, Weebly, Squarespace, Google, MailChimp, Facebook, Twitter, Instagram, LinkedIn and Flickr.

Any such accounts are set up at the request of our clients. Login details are then forwarded to the client, and held on our systems, if required.

We encourage our clients to read the privacy policy of every website they have an account with.


9. Third-party links


Our website includes links to other websites. Clicking on those links may allow others to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. 

10. The legal basis we rely on to process personal data

Our legal basis for processing personal data is 'contractual'.

 

This means we either have a contract with you and we need to process your personal data in order to fulfill the contract, or it means you've contacted us about a possible contract, ie asked us to provide a quote, and we need to process your personal data to do what you ask.

 

11. Data retention and your legal rights


Because of the nature of our work, we are often called upon to maintain a website after it has been built. This means that in most cases, our contract with you is ongoing. To this end, we will keep your personal data for as long as is necessary to fulfil the purposes of the ongoing contract. 

 

You have rights under data protection laws in relation to your personal data, eg

  • The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing in this privacy policy);

  • The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;

  • The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;

  • The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it)

 

You can see a lot more information on these rights on the UK Information Commissioner’s Office website:

ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

Liz Hawkins is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact her on liz@lizhawkins.co.uk.


You have the right to make a complaint at any time to the Information Commissioner's Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.


12. Changes to this privacy policy


The General Data Protection Regulation is new and the ICO is still issuing new bits of guidance about how businesses should follow it. So, you may see updates to our privacy policy over the coming months. Be sure to check in and have read every now and then. Thank you.


© Liz Hawkins Ltd 2018