2. Our business
Liz Hawkins Ltd is an online consultancy that offers a full range of online services, from project management and content strategy, to website design and social media set-up.
Liz Hawkins Ltd operates from 161 Whitehall Road, Woodford Green, Essex, IG8 0RH.
Our website at www.lizhawkins.co.uk provides information about the services we offer, projects we have worked on and testimonials from satisfied clients.
Our website is aimed at prospective clients and is not intended for children. We do not knowingly collect data relating to children.
3. Personal data which we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified.
We collect a variety of information about our clients, and visitors to our website.
Personal data may include first name, last name, email address and telephone number.
Project data may include usernames and passwords that you provide us with, or that we setup on your behalf, to access your various platforms and channels.
Technical data may include IP address, browser type and version, time zone setting and location, operating system and platform and other technology on the devices you use to access our website.
Usage data includes information about how you use our website.
Tracking data includes information I or others collect about you from cookies and similar tracking technologies.
We may also process information provided by you, about your clients, for the purpose of sending out newsletters and emails on your behalf.
4. How is your personal data collected?
We use different methods to collect data from and about you including through:
You may give us personal data by corresponding with us by phone, text, email or through social media.
This includes personal data you provide when you:
make enquiries or request information be sent to you
meet with Liz Hawkins
work with Liz Hawkins on a project
engage with us on social media
Automated technologies or interactions
We may automatically collect Technical Data and Tracking Data when you use our website.
5. How we use your personal data
We use your personal data:
to handle initial enquiries and to organise phone calls, Skype meetings and meetings in person
to refer to when working on a project
If you ever have any questions about this, please contact firstname.lastname@example.org.
Cookies are small pieces of data stored on your browser when you visit a website. They are used to keep track of your movements and actions on a site.
Our website is built using Wix and hosted by Wix.
The types of cookies our site uses can be found here: support.wix.com/en/article/cookies-and-your-wix-site
7. Google Analytics
When someone visits www.lizhawkins.co.uk, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
8. Disclosure of your personal data
We do not share your personal data with anyone.
However we do set up accounts for our clients on their behalf with a number of third parties.
These third parties include, but are not limited to, Wix, Weebly, Squarespace, Google, MailChimp, Facebook, Twitter, Instagram, LinkedIn and Flickr.
Any such accounts are set up at the request of our clients. Login details are then forwarded to the client, and held on our systems, if required.
9. Third-party links
Our website includes links to other websites. Clicking on those links may allow others to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
10. The legal basis we rely on to process personal data
Our legal basis for processing personal data is 'contractual'.
This means we either have a contract with you and we need to process your personal data in order to fulfill the contract, or it means you've contacted us about a possible contract, ie asked us to provide a quote, and we need to process your personal data to do what you ask.
11. Data retention and your legal rights
Because of the nature of our work, we are often called upon to maintain a website after it has been built. This means that in most cases, our contract with you is ongoing. To this end, we will keep your personal data for as long as is necessary to fulfil the purposes of the ongoing contract.
You have rights under data protection laws in relation to your personal data, eg
The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;
The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it)
You can see a lot more information on these rights on the UK Information Commissioner’s Office website:
You have the right to make a complaint at any time to the Information Commissioner's Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
© Liz Hawkins Ltd 2018